Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

4.9
5
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91%
8%
1%
<1%
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Based on 54,710 customer reviews
9:53 am
Beverley Taylor
5 star service
Bowls were protected well in transit
8:42 am
Dietrich Herzog
Great company.
ChinaSearch found for me what I have been looking for for years !!
Mar 18th
Mrs P White
Lancs
5 star service
Nice plates. Good delivery service.
Mar 18th
Jennifer Taylor
Great service. Very reasonable price and dispatched quickly
Very happy with this purchase. Great price , condition and packaging.
Mar 18th
Pierre Lefebvre
Jolies églantines pleines de fraîcheur
Briar Rose de Churchill est un motif dont on ne se lasse jamais. De jolies églantines pleines de fraîcheur. Je recommande ce service Chinasearch pour son extrême fiabilité : l'efficacité, le professionnalisme, l'amabilité de son personnel et les emballages garantissant le transport en toute sécurité. Fidèle cliente depuis plus de *** ans, je compte sur leur service de recherche pour trouver la pièce qu'il me manque.
Mar 18th
Verified Customer
Excellent service
Sevice was outstanding. Emails were answered within minutes and nothing was too much trouble. After placing my order they held it for me until it was convenient to send it. The parcel was sent on the day we agreed on and arrived the next day. Absolutely amazing ??
Mar 17th
Colonel Nigel Gilbert
5 star service
Purchase was quick, and the otem well poackaged.
Mar 16th
Verified Customer
Excellent service
It was easy to navigate the website and identify what I needed. The service was excellent and the order fulfilled my expectations. I’ve had this service for decades and it is associated with many happy memories. I was so pleased after a mishap to receive the replacement pieces.
Mar 16th
Verified Customer
Highly satisfied with everything
Perfect packaging excellent service and delivery all very good thank you
Mar 15th
Verified Customer
Found plate
They managed to find a plate that I had been wanting to have for a very long time. Thank you.
Mar 15th
Mr Michael Boxall
Kilburn, Yorkshire
5 star service
Excellent service as usual.
Mar 15th
Mrs. Christine Fridlington
5 star service
I would recommend this company as I have been patiently waited for quite a few years until china research finally came up with my order. Many thanks, you didn't forget and when you acquired my items, let me know immediately. Now I have the full set once again.
Mar 15th
Mr Charles Donnelly
Manchester
Helpful efficient quick
Helpful,efficient,quick
Mar 14th
Mr Neville Smith
5 star service
Quick response, items delivered on time and well packed
Mar 14th
Ms Carole Smith
I just love the watertea spoons
I just love the Water Garden design On just wish I could purchase more of the collection in melamine as I find it so useful to use with my grandchildren.
Mar 14th
Verified Customer
A very Useful Facility
Chinasearch provide an invaluable service in enabling one to replace items in sets of china that have been inadvertently damaged or broken. I have used them for some years and always received good and helpful service. The items I have bought are always as described and without defect.
Mar 14th
Antony Sanderson
5 star service
Another excellent level of service from China Search.
Mar 14th
Verified Customer
good condition timely delivery well packaged
order arrived in very good condition and was well packed. Took around 14 days to deliver which was fine.
Mar 14th
Verified Customer
Excellent Service. Excellent Quality
Excellent, Both in terms of quality and delivery.
Mar 14th
Verified Customer
Set complete again
I have been waiting a long time to find one of these plates but was notified when this one came in
Mar 14th
Mr Geoff STOCKLEY
Dartford, Kent.
Perfect transaction
Excellent service. A short wait before the item was found. Easy transaction. Item arrived well wrapped and in excellent condition.
Mar 14th
Mrs Margaret Turnbull
Good service to find a plate for me.
Good service to find a plate for me.
Mar 14th
Verified Customer
Pretty Wedgewood teacup & saucer
Excellent service. Packed very well & delivered rapidly.
Mar 14th
Verified Customer
Excellent service
Yes, when I request a search from Chinasearch, they have always complied with my request, sooner or later
Mar 14th
Mr Peter Giles
5 star service
Very good service