Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
5
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91%
8%
1%
<1%
<1%
Based on 53,508 customer reviews
2:43 pm
Miss J A SWANNIE
3 star service
Excellent service thank you
Dec 2nd
Verified Customer
Great service. Teacups arrived on time and were perfect. Many thanks.
No complaints. Have been a client for many years. Helpful staff and delivery reliable.
Dec 1st
Mr Ernst Jan Velthuis
Perfect
Excellent service and helpfull
Dec 1st
Verified Customer
5 star service
Product requested was delivered promptly and in excellent condition.
Dec 1st
Verified Customer
5 star service
Efficient and equitable pricing.
Dec 1st
Rebecca Saunders
5 star service
Helpful and attentive attention.
Dec 1st
Verified Customer
Exemplary service.
Fast, efficient service. Email and telephone communication to make sure I got the notification the item I required was in stock.
Dec 1st
Mrs J.G
London
Great service.
I've been looking for pieces from Wedgwood Chartley range to replace a much loved and used tea set. I was so pleased to find them at China search. Great service beautifully packaged and swiftly delivered. Thank you.
Dec 1st
Mr. Bevitt
West London
A good experience!
I can’t recall the name of the lady who answered my call but she was great. In no time at all she helped me identify what I wanted and made the whole experience a pleasure.
Dec 1st
Mr Paul Ward
Satisfied customer
Chinasearch had exactly what I was looking for, at a very competitive price, and delivered promptly
Dec 1st
Mrs Janice Webb
5 star service
The product was well packed, arrived on time and good value for money. Thanks
Dec 1st
Mr Robin Britton
5 star service
Products were packed securely and dispatched quickly - very satisfactory.
Dec 1st
JULIAN STUBBS
5 star service
Item delivered to time and securely packaged at a fair price
Dec 1st
Mr Shaileshkumar Patel
5 star service
The ordering and service was really good and on time. I had a good and courteous service from Kaye Hughes,a customer service assistant regarding my return order. Yes I will definitely recommend Chinasearch to all friends and family.
Dec 1st
Verified Customer
Eexcellent service.
Very quick delivery, with goods well packed to prevent breakage while in transit.
Dec 1st
Mrs Kamini Patel
5 star service
Customer service was very good
Dec 1st
Mrs Jane Clarke
Country cottage
They located the side plates I needed as two of my set had cracks in them , very pleaded with the service, thankyou very much
Dec 1st
Mrs Paula Crane
Southampton
Good service prompt delivery as always
As always good service, prompt delivery and packaging is brilliant. Can't wait for them to find some more mugs for me. Would definitely recommend.
Nov 30th
Verified Customer
5 star service
Very good service, would recommend.
Nov 30th
Ms R S Allen
Useful for transporting food and equipment for laying up tables.L
The tray was very well packaged and arrived in perfect condition. It’s big enough for plates and serving and eating tools without being heavy, and is pretty too.
Nov 30th
Philip Bird
Depends how thick you like your bone china. It's not fine fine.
They keep me apprised of what they have found in case it's what I'm looking for.
Nov 30th
Verified Customer
5 star service
Quick delivey and packed very well
Nov 30th
Verified Customer
Excellent Quality and Service
The items I ordered arrived in perfect condition and were very well packaged. My set is now complete again! I would recommend Chinasearch for product quality, care in packaging, and speed of shipment.
Nov 30th
Verified Customer
Reccomended
I have used the company before. Items always as described and are dispatched very quickly. Everything wrapped very carefully.
Nov 30th
Mr Anthony Groves
5 star service
Prompt delivery and well packed.