Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

4.9
5
4
3
2
1
91%
8%
1%
<1%
<1%
Based on 55,212 customer reviews
2:09 pm
Verified Customer
5 star service
Excellent customer focused service and follow up, and excellent quality products.
1:44 pm
Verified Customer
Well done
I ordered 5 Colclough china plates to build my service, they were delivered on time and the quality was first class. They were very well packed and arrived without damage. The website was easy to use and paying went without problem. This company will be my first port of call for future purchases and I can definitely recommend them to others.
1:42 pm
Verified Customer
Excellent site
Easy ordering and prompt, well packaged china
12:47 pm
David Wright
Tavistock
5 star service
Excellent service with well packed China, condition exactly as described.
12:46 pm
Verified Customer
5 star service
12:21 pm
Mrs Susie Kusnierz
Ealing
Great service
Excellent. I was notified that my requested items had been located, I ordered and they arrived promptly in excellent condition.
12:01 pm
Sue Henton
5 star service
You found what I wanted, excellent condition, speedy delivery, , y dt
11:40 am
Mrs. A Long
Chigwell
Very reliable.
The service is always excellent from start to finish. Ordering is straight forward and the items arrive well packed.
11:23 am
Miss Mary Ellis
Nottingham
Absolutely beautiful
A beautiful mug. Bought for my best friend's birthday. Would definitely buy again. Thank you.
May 25th
Verified Customer
A very good experience
A simple to use system for ordering items. Order well acknowledged wiith del date details. Items well packaged for transit. Accurate del date and time estimate from courier
May 25th
Verified Customer
Vey Helpful
Very helpful service, answered questions I needed as buying item for someones birthday. Sent out quickly
May 25th
Mrs Marilyn Spillane
5 star service
Service was thorough, packing and delivery of goods excellent ! Thank you !
May 25th
Verified Customer
5 star service
May 24th
PAUL DICKINSON
Salisbury, Wiltshire
Satisfied
What I wanted at a very fair price
May 24th
Catherine Harrison
Langport
Excellent service
Lovely plates excellent service
May 24th
Mrs S Scott
Inverclyde
Well packaged goods in great condition
I have purchased replacement/extra china several times from Chinasearch. The products are well packaged and arrive safely and timely.I would not hesitate to purchase china from this company again and have recommended them on numerous occasions to others .
May 24th
Ms Chris Santry
Chalfont St Peter
A first class service.
it was excellent. It must be 3 1/2 years since I registered the particular china that I was searching for and regularly every January they sent me an email asking whether I was still looking for it. Then suddenly about three weeks ago I had an email from them to say that they had some available. Luckily they had exactly what I wanted in the way of plates so I bought them straight away and they arrived immaculately packaged a few days later. All in all I’m very pleased with their service. How rare that is these days?
May 24th
Mrs Maggie Hammersley
5 star service
May 24th
Verified Customer
5 star service
They did everything they promised.
May 24th
Mal Herschell-Smith
East Riding Yorkshire
First vlass Service
Keep you informed, information first class Polite and friendly
May 24th
Verified Customer
Harlequin
Helpful friendly effluent
May 24th
Verified Customer
Happy with China Search Service
My order arrived promptly and was very well packed as usual. The item was of very good quality and I was pleased as my original item had developed "crazy paving" markings.
May 24th
Verified Customer
Quality, reliable service
Goods arrive very well packed and condition is as stated.
May 24th
Miss Christina Malatesta
5 star service
Excellent service.
May 23rd
Verified Customer
5 star service