All of these customer reviews have been collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer. We hold a Feefo Gold Trusted Service award. This only goes to companies that provide an exceptional experience, as rated by their customers, and that’s something we’re incredibly proud of.We’re grateful that our customers take the time to let us know how much they appreciate our careful packaging and attentive customer service. And these reviews also help us to know when we haven’t quite lived up to our own very high standards, providing another opportunity for us to check the issue has been resolved for our customer and look at where we can improve.
The quality of the china on arrival was even better than the online description! It was exceptionally well packed. The delivery time to my front door in Canada was prompt - only a few days. Amazing! The email communications from CHINASEARCH twere prompt and professional. I would definitely recommend this business to anyone!
I usually delete Sale emails but the one from Chinasearch was timely: we were moving to Italy and it was probably the last chance to add to my collection of Royal Doulton Fairfield and at greatly reduced prices. My order was despatched the same day and arrived really well packed two says later.