Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

4.9
5
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91%
8%
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Based on 54,439 customer reviews
Feb 21st
Verified Customer
5 star service
Excellent all round from the website to the packing thru to delivery many thanks
Feb 21st
Verified Customer
Great customer service
Great customer service
Comment from Chinasearch:
Thank you for your feedback. Sizes can vary slightly if the pattern has been produced over a long period of time and are from different batches.
Feb 21st
Verified Customer
5 star service
Excellent condition, and arrived very promptly
Feb 21st
Verified Customer
Excellent professional service sourcing top quality products.
The service is quick and efficient. The plates and bowls I have purchased are in excellent condition and I consider them to be a fair price.
Feb 21st
Verified Customer
just what I wanted
very good and prompt
Feb 21st
Ms Elaine Cave
Service excellent - salt pot not so great
I found them to be excellent in sourcing required items even after a few years of looking, the found a salt pot for me I had looked for probably 4+ years, only thing is being a one hole pot it is so small salt does not come through, trying to enlarge the hole to make it usable
Comment from Chinasearch:
Thank you for your feedback. I am sorry to hear you are not happy with the salt pot we sent you. Please contact on 01926 512402 if you are not happy to keep it.
Feb 21st
Mr David Klemz
Ripon, North Yorkshire.
Perfectly executed order.
The site is easy to use. The description of the stuff for sale is well defined and proved to be accurate. Yje packaging was superb all waste paper products and fully recyclable with no plastic bubblewrap. If you need to replace broken Poole Cranbourne china this is the place to go. Would recommend them to anyone.
Feb 21st
Mr Edwin Brown
Great service
Brilliant service. Great customer support and communication. Have sourced several items with them. Never been disappointed.
Feb 21st
Mrs Monica Robin
Gloucestershire
Delighted with my Masons pink Vista plates!
Delighted with my purchase. Thank you for speedy safe delivery, Delighted you used recyclable packaging... Thanks Chinasearch! Glad to say I was recommended.
Feb 21st
Mr Robert Somerville
Armagh, N I
Fast and efficient service
The company telephoned me about a slight variation on my order to see if it was acceptable.
Feb 21st
Alison Stewart
Perth Australia
Excellent Service
The service was excellent. The products were exactly what I wanted and arrived safely to Australia in perfect condition. They were pre used and very minor signs of use were present but certainly no more than expected . In fact, I was delighted at how close to new they appeared.. Each fine china plate was individually and carefully wrapped and packaged. I was extremely appreciative of the effort that had gone into making sure they arrived safely I would definitely recommend China search
Feb 21st
Mrs Lindsey Mylles
Farnham, Surrey
5 star service
Wonderful service. Very efficient and reasonable prices.
Feb 21st
Verified Customer
Good service.
They worked exactly as expected, no problems.
Feb 21st
Jaroslaw Roman Bukowski
5 star service
No more fedex delivery Please
Feb 21st
Verified Customer
Great Service
My wife bought two Denby Baroque salad plates, excellent quality and packaged well. Have bought Denby china from here before and would definitely recommend them.
Feb 21st
Mrs Gabriele Foerster
5 star service
Flawless teapot, swift and reliable delivery
Feb 21st
Verified Customer
Easy to replace china.
Easy to use website, accurate description of china, prompt efficient service and delivery.
Feb 21st
Mrs Deirdre Pemberton
Excellent service
Excellent service, as usual.
Feb 21st
Monica
Oxfordshire
5 star service
Th items required are not up for sale often. But China Search succeeded and wiill carry on searching for further items thus saving me much time and trouble.
Feb 20th
Mrs Marjory Detlie
Germantown
5 star service
I am thrilled your company kept after my order and found what I wanted. They bowls were well packed and all is well. Will order again.
Feb 20th
Mrs Frances Cook
Great service
China search found the plates I required and they arrived well wrapped. Although the price is quite steep, I'm pleased to have a complete set of china again.
Feb 20th
Verified Customer
ExcellentService
Quick & Easy to find the item I required. Ordering payment and delivery all went to plan
Feb 20th
Adrian Brougham
Excellent service!
Service and price.
Feb 20th
Verified Customer
5 star service
Excellent service. Goods in excellent condition. Delivered within time window given.
Feb 20th
Verified Customer
Excellent service
Efficient service - plates exactly what we wanted and in very good condition. Well packaged delivery.