Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
5
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1
91%
8%
1%
<1%
<1%
Based on 58,562 customer reviews
10:51 am
Mrs Sara Kershaw
Dorset
Not thrown into the long grass
It was a long search, for a single replacement cup but the Team came up trumps!
9:59 am
Verified Customer
Getting a collection together
I have been using your services for a few years now and always get a good service and quick delivery.
I am slowly getting a few items together to have a small set of "Chatsworth" as and when I can afford it.
9:58 am
Verified Customer
5 star service
Very pleased with the delivery
9:57 am
Verified Customer
5 star service
As always, the service is prompt, the items delivered safely and the whole experience is very good.
9:56 am
MRS LYNDA STANCLIFFE
Derby
PERFECT POTTERY
Pottery arrived quickly & was very well packed. Beautiful colour.
9:54 am
Verified Customer
Good job
Efficient
Had to wait a while but the request wasn’t urgent
9:51 am
Tina Suter
Wimborne
Brilliant Service
Absolutely brilliant service. They have been searching for the item I required for some time and checked regularly that I wanted the to continue looking. It was eventually found and reinstated my set. Thank you very much.
9:49 am
Claire
Witney
Excellent service
Excellent service. The plates arrived very well packaged against damage. Lovely plates. I gave them as a gift. The recipient was very happy.
9:27 am
Verified Customer
5 star service
First Class
1:36 am
Ms. Savina Lee
Carrickalinga, South Australia
Very pleased
Excellent service. The teapot travelled all the way to Australia in perfect condition. It was very well packed, with recyclable newspaper. Chinasearch has been searching for this teapot for me for few years now and I was thrilled that they managed to source one for me. Thank you.
Apr 21st
Verified Customer
Excellent service!!
Excellent service from chinasearch. Package arrived so securely packed and completely intact. Items were exactly as wanted and in excellent condition.
Apr 21st
Verified Customer
Recommended
Prompt, efficient, reliable. . China always incredibly well wrapped. Recommended.
Apr 21st
Verified Customer
China replacement
2nd time of bought from you - very good service
Apr 21st
Verified Customer
My china replacement
An excellent service. I requested an out of date piece of china. After several weeks I had almost forgotten about it, but China Search were successful. I ordered the items straight away and received them in 2 days.
Apr 21st
Verified Customer
Portmeirion order
Very easy to find what I was looking for, easy to order and prompt delivery.
Apr 21st
Verified Customer
Good quality service throughout.
Quick response. Accurate description of product quality. Well protected in transit. Good value for money. Prompt delivery
Apr 21st
Rosemary Trapp
Leominster
Great service
Very good delivery and packaging
Apr 21st
Verified Customer
Satisfied customer.
Very reliable. They kept in touch and found my item after a few months.. Packing was excellent, mainly biodegradable and delivery was quick.
Apr 21st
Verified Customer
5 star service
Magnificent
Apr 21st
Verified Customer
Wedgwood Candlelight
Received my plates very quickly Thankyou. They were well packaged
and in excellent condition.
Apr 21st
Mrs Marcia Gibson-Watt
5 star service
Great Quality for outside use and lovely present for my daughter
Apr 21st
W Bird
Evesham
A long wait, rewarded.
I have been looking for this pattern in a dinner plate for years, to replace damaged one from the set I bought at the Royal Worcester Pottery 25 years ago. I’ve had the search with Chinasearch for about 5 years and as soon as some came in, they let me know. Just as described, very safely and efficiently packaged as also quick to deliver. I’m very happy to recommend them.
Apr 21st
Mrs Shirley Bieber
Fowey
5 star service
As always service excellent and was delighted with plate which completes my set of six .
Apr 21st
Mrs Susan Ellis
Norwich
MARINI FERAZZO MUGS
Excellent proficient service. The items arrived well packed and delivered in a few days
Apr 21st
Verified Customer
Perfect condition
Great service. I was emailed to say the items I’d asked them to search for were available. They arrived a few days later in perfect condition. ?