All of these customer reviews have been collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer. We hold a Feefo Gold Trusted Service award. This only goes to companies that provide an exceptional experience, as rated by their customers, and that’s something we’re incredibly proud of.We’re grateful that our customers take the time to let us know how much they appreciate our careful packaging and attentive customer service. And these reviews also help us to know when we haven’t quite lived up to our own very high standards, providing another opportunity for us to check the issue has been resolved for our customer and look at where we can improve.
I inherited this China from my father-in-law, my husband admitted to “accidentally” breaking pieces in his youth! I have been attempting to complete the setting for 15 years. I was concerned when the package arrive and the box was not in the best looking condition, shipped from England to the US, but my fears were immediately set aside when I opened the box. Everything was wrapped and packed to handle the less than gentle transition from the shipping company. Every piece is beautiful and in perfect condition, you would never know this service was over 60 years old! Thank you to whoever gave these pieces up so I can complete the set in time to pass it on to my daughter!
Response to the order was prompt, delivery date met. Packing was impressive, neat and china products well protected. I was very pleased that the packing material was recycled, non plastic and that I could then put it in my recycling bin. We were very pleased with the china products, one of which was a replacement for a 40 year old object which was recently dropped and broken.
I was looking for a replacement cup from a Habitat dinner service that was purchased some 20 years ago. I found Chinasearch on line and could not have had better service. The lady I spoke to was very helpful and knowledgable. She found me the exact cup I was looking for and it was delivered safely within a week. All round excellent service.
I rang for information in connection with a small order I was placing. The lady who took the call could not have been more helpful and my order was safely delivered ahead of the time stated. So nice to speak to a human being rather than guess what things on a screen will really look like when you get them.