Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
5
4
3
2
1
91%
8%
1%
<1%
<1%
Based on 59,261 customer reviews
4:22 pm
Verified Customer
5 star service
Excellent
3:15 pm
Prof R Barratt
Bath
Great company
High quality service. I would buy from them again
2:21 pm
Andra Munn
Bordon, Hampshire
Very smooth transaction
Very efficient and reasonable.
1:51 pm
Mr Brian A Kadwell
Adelaide South Australia
5 star service
Excellent service and quick. Items arrived in Australia within 2 weeks. Freight company kept me informed re delivery time.
Well done by ALL and thanks.
1:30 pm
Verified Customer
5 star service
Great
1:18 pm
Dr. Phil Budgell
Sheffield
Couldn’t ask for anything more!
Excellent
1:15 pm
Verified Customer
Easy to order and track.
Web site was easy to negotiate and the ordering took no time at all, my order was tracked so it was easy to find out when the goods were to be dellivered. Would tell my friends of this service so no need to replace a complete set when this service is available.
1:08 pm
Verified Customer
5 star service
Fast, efficient and friendly. Pleased with the product.
12:29 pm
Mrs. A Smith
Addingham, Ilkley
Exemplary service from Chinasearch - you can buy with confidence.
Always a pleasure to deal with this company. They are friendly and helpful. My call was answered promptly and my order was placed in a trice. I will certainly use their services again - in fact they are "searching" certain items for me. Very happy to recommend them - you are in safe hands.
11:03 am
Verified Customer
5 star service
Good choice and quick delivery.
11:02 am
Mr Stephen Donald M Craig
Camberley
Excellent Service
Chinasearch always find what I require. Sometime it takes a little time but they always find what I want and ship it to me so that it always arrives in pristine condition
6:48 am
Verified Customer
5 star service
All good just what we wanted
3:12 am
Debbie Gapes
Wellington, New Zealand
Two items bought to replace two items I had broken
Service was excellent. The two items requested did not take long to arrive in New Zealand from the UK and were in mint condition
Jul 8th
Verified Customer
Great China
Excellent service, well wrapped and fast delivery.
Jul 8th
Verified Customer
Great service
Very good. Prompt delivery and well packaged. Items as described. Would use again.
Jul 8th
Verified Customer
Excellent service
Excellent personal service provided by a fellow human being.
Jul 8th
Mrs. Diane Hughes
Sevenoaks
Success!
Efficient and courteous.
Jul 8th
Verified Customer
5 star service
Quick well packed delivery
Jul 8th
Verified Customer
Pepper pot
Very good service. Item arrived quickly and in good condition.
Jul 8th
Verified Customer
Delighted!
The lid was as described, unfortunately had been measured wrong. The reason I’m giving 5 stars is because of the fantastic customer service.
I also ordered a Spode sugar canister which I tried every where to find and china search located one for me. Really well packaged and if it isn’t new it’s in new condition. Also arrived promptly.
Great service, highly recommend.
Jul 8th
BatmansRevenge
West Midlands
Great service
Very well packed: fast and efficient service.
Jul 8th
Mrs J Cox
Ipswich
5 star service
As ever, fast and efficient
Jul 8th
Verified Customer
Efficient and Excellent service. Highly rec ommend
I was delighted to receive the item of china and was very pleased with the quality of the item. Excellent service
Jul 8th
Mrs Susan Challinor
Stockport
Great service
Excellent. Quick delivery and beautifully packaged.
Jul 7th
Mrs C Taylor-Brown
Southport
Absolutely wonderful service.
Great service, plates beautifully packed. Thank you..