Customer Reviews

It was really very good indeed. One is always wary of buying from pictures on a website but the pictures and written description proved to be first class in accuracy. The china arrived so expertly packed that it had to be expertly unpacked! We were delighted with the results as the replacement items proved to be a perfect match for the originals.

prompt reliable service

Easy to find on website. Hassle free ordering. Prompt delivery and all items carefully wrapped /

Excellent. Easy to search, good photos and packaged really well.

Good company, good delivery and packaging would recommend.

I couldn't fault the experience from ordering to receipt. The china was expertly packed and sent by Royal Mail, which is the most reliable and secure method.

Always arrives in excellent condition, Well packed and reasnably short time from order to delivery.

Service was prompt. Packaging excellent. Plates were exactly as described.

Goods delivered, as ordered.

First class service and packaging

Always great service, reasonable prices & safe delivery.

Excellent customer service. Item was as described and well-packaged. I’ve been collecting Denny Baroque since its launch, many years ago, and since discovering China Service, have been filling gaps in my dinner service. I have my eye on the coffee set, so will doubtless be back to add those pieces.

Parcel very well packaged and it arrived very promptly. Excellent service from start to end. Invoicing very clear.

It takes time but with patience they find what you want

Quick, polite, helpful and tolerant when I wanted to change my order, even though it was 100% my fault. Happy Christmas, in due course.

Excellent helpful service everytime from the company. I have ought and sold with them for many years and have never had any cause of complaint. I highly recommend them.

Excellent

Excellent service as always

First class excellent service especially the customer service staff , Kaye and Jane who went well beyond the normal level of after sales care to ensure that I recieved my purchase when there were difficulties with postal delivery..

well packed and in good condition

The service as usual was perfect it arrived on time & was left in the safe place that I gave them

I received very prompt and excellent service.

One word! Wonderful!

Jane from Chinasearch was very helpful when I was experiencing a problem with Royal Mail! They said my package was delivered but the 'evidence' photo was not my house! She contacted them which I know took some time and relayed her findings to me afterwards and my package was delivered the next day, so panic over. Salt pot is great, goes with the pepper one I purchased last year, and with other items in my Haworth range. Love your work, I will use you again.

Excellent service. High quality product. Superb value.