Customer Reviews

Excellent service and goods ordered in excellent condition

Great service. We’ve waited quite a long time for a particular teapot. China search kept in touch throughout. They eventually managed to find one which is fantastic. Swift and efficient delivery, great customer care. Thank you.

Excellent help and updates and I’ve now got the pieces I was looking for.

Really good, item is in excellent condition. Postage was fast and efficient.

Found something I had been meaning to get for a long time. 2 teacups from a set I bought for my first house (they had broken over the years) They came wonderfully packed in no time and are now restored with their saucers.

Great place to find extra bits for my dinner service. Items in good condition as described and well packaged and sent quickly. Will use again

You already had the plates we were looking for which was great and delivery was as quick as we could expect. Well done. Thank you.

We bought some extra dinner plates for our set, they arrived very well wrapped in perfect condition, no problems incurred with this order.

Website easy to access. Good selection. The order was very well packed and delivered in really good time. I have used Chinasearch quite a few times over many years and have always found it very professional.

Crockery well packed.

I enjoyed browsing the website… but also when I wanted to find particular pieces found it easy to navigate . I also like the “ let us search for you” part. Although I am still waiting( hopefully) for the tea cup I am after!

Great service. Thank you.

You persevered for several years to find the pieces that I wanted to bring my dinner service back to 8 pieces of everything. The condition of the side plates & bowls are as perfect as I had hoped for & they were beautifully packed. Many thanks Pauline B

Swift delivery of goods reflecting accurately their excellent condition. Thank you. Dame Lorna Muirhead

I had asked China search to look out for the design I wanted for some time although in the past it has not been available. I was delighted to receive the email saying they had pieces I wanted. I replied immediately and they sent all I asked for, in excellent condition and well wrapped. Excellent service . Thank you.

Excellent. Communication is always good

The notification services for searches did not worked for me. But luckily I went on the shop at the right time to get the plates I wanted for a reasonable (compared to other offers) price. Shipping to Germany worked without problems.

Waited long time to find my discontinued dinner plates. Having now found them on China Search I purchased the good ones which appear to be v v slight seconds but you’d only notice if you ran your hand over surface. So very happy. Well packaged, my only quibble would be could they use more eco protective packing ie too much plastic bubble wrap.

Easy to order, timely delivery, well protected item.

You remembered the Suzie Cooper coffee cup I needed & made contact. My son in London received this quickly & commented on the good packaging. On his next visit it will come with him& I have a set. Marvellous service, thanks.

Prompt delivery

Very god

As expected.

Parcelforce have lost my parcel, I have a tracking reference but can’t get my parcel. PLEASE DONT USE ****** PARCELFORCE!!

EXtremely good and efficient