Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

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Based on 54,970 customer reviews

Verified Customer

Beautiful plates

The postage was slow from UK to Germany as customs are slower than they used to before Brexit

Comment from Chinasearch:

Thank you for your feedback. I am glad your order arrived safely. Unfortunately the increase in charges and delays going through customs since Brexit are out of our control.

Verified Customer

Verified Customer

Contacted company to correct an error I had made. Error was corrected without fuss. Ordering and delivery were very quick. Item was very well packaged to prevent any damage in transit.

Verified Customer

Ashbury dinner service

Excellent I would use again

Verified Customer

Replacement china

Item arrived quickly and well packaged

Mrs Linda Matthews

Totally reliable service

A good website, easy to use and if one needs to telephone with a query excellent and helpful staff.

Verified Customer

Verified Customer

Chinasearch is very good

Excellent as it found what I needed

Verified Customer

Verified Customer

Great service! Chinasearch advised me when the items were in stock and then despatched the items very quickly.

Verified Customer

First class service as always

I have used this company a number of times to buy china. Every item I have purchased has been in mint condition and VERY well packaged to illuminate any chance of breakages. Website easy to navigate and prompt delivery ? truly first class service and would highly recommend.

Verified Customer

I asked about the Denby bowls about 3 years ago. Chinasearch phoned me about 12 months ago to check I still required the bowls. Patience paid off well done Chinasearch.

Great to be able to replace breakages

Very good. The plate came quickly, was very well packaged and it is great I am able to replace a plate I broke from my set. I highly recommend China Search - I have used them before and will use them again in the future.

Wallasey, Wirral

Great quality, well packaged and punctual.

Waited a while until my pasta bowls became available, then my order was dealt with expeditiously and were delivered punctually. They were well packaged, and in pristine condition. I would not hesitate to recommend Chinasearch.

Mrs Christine Barnes

I got exactly what I wanted

Verified Customer

Fast delivery, all in one piece!

Fast, well boxed, all in one piece!

Mr. David Owen-Bell

The bowl was in excellent condition and exactly what I needed to make up a set. Well packaged and speedy delivery

South Anston, Sheffield

The gentleman who I spoke to on the telephone was most polite and extremely helpful.

Verified Customer

excellent service - the response time to finding the plates was impressive

Very prompt service; plates arrived securely packaged and in excellent condition. now have 6 replacement dinner plates!

Verified Customer

Very easy to order and was very satisfied with the price and the items were delivered promptly and in excellent condition

Verified Customer

Second or third time of buying so obviously delighted and would definitely recommend the Company

Diligent in continuing to search for items

Savina Karen Lee

Carrickalinga, South Australia

Always excellent service and delivery.

Excellent. China was in perfect condition and was extremely well wrapped. I am very happy with my purchase.