Excellent customer service

Jun 17th 2023
Verified Customer
Excellent service. Tried ordering online but there was a glitch so telephoned. Very helpful person apologised for the problem, took my order over the phone, updated me about expected delivery time, took payment and confirmed everything by email. It’s great to be able to speak to a person rather than a robot.
Royal Worcester Serendipity Mug
Well wrapped and arrived in perfect condition. These were replacements to my existing collection.