Happy item exactly as expected and arrived intact despite delivery hiccup

Jan 26th 2023
Verified Customer
The item was exactly what I thought I purchased and it was expertly packed so that it arrived undamaged. It was shipped in a timely manner. However I chose to pay the customs charges directly so that I was paying an exact amount rather than an estimate. When the shipper (FedEx) was holding the item due to unpaid customs charges, I did not receive a notification from FedEx or from Chinasearch of the reason the package was being held and not delivered to my home therefore delaying the delivery for four days. This is a different experience than I have had from a different shipper (UPS) that notified me of unpaid customs charges when I was purchasing from a third party so that I could pay them online and then delivery made in a timely manner. If Chinasearch was receiving the notifications that unpaid customs charges was preventing delivery then I wish that message was passed onto to me as well. Instead I was left guessing what the problem was and had to contact Chinasearch. After Chinasearch contacted FedEx then I was directly notified by FedEx that the package was being held because of unpaid customs charges.
Denby Boston Rimmed Bowl
Exactly as described and what I expected