Inadequate packaging

Jan 29th 2021
Verified Customer
Items were inadequately packed and broken, leaving sharp bits of China on my floor. Customer service were very good, but I’m still waiting for the replacements.
Comment from Chinasearch:
Thank you for your feedback. I am sorry to hear the packing was not up to our normal high standard and the bowls arrived broken. We have now received replacement bowls from Denby which will be dispatched to you shortly.
Comment from customer:
Thank you
Denby Azure Rimmed Bowl
Both were broken into multiple pieces. If complete they would be lovely.