I ordered the 4 3/4 I needed 5 3/4 but after texting you I have not receive

Oct 26th 2020
Verified Customer
Answer their messages. I needed to return for a correct size saucer and was never responded to as to how to exchange my item
Comment from Chinasearch:
Thank you for your feedback. I cannot see that we have received a message from you? You are welcome to return the saucer, this would be at your expense. You would need to send it back to the 4 Princes Drive, Kenilworth, Warwickshire, CV8 2FD, UK address that should also be on your paperwork. We will then process the refund when we receive it back here.
Wedgwood Westbury Coffee Saucer
I can’t get a response about exchanging for 5 3/4 saucer. I messaged you the day I received the item