Shipping to USA causes problem and company remedied immediately

Dec 21st 2018
Verified Customer
Problem not with service but with shipping. Package never arrived in USA. They offered replacement which we are now awaiting. There is no way to track Royal Mail.
Comment from Chinasearch:
I am sorry that you did not receive your order as you should have done and hopefully the replacement that has now been dispatched will will get to you in good time.
Comment from customer:
Replacement arrived after the original arrived. Chinasearch was kind enough to allow the duplication even though I offered to return or pay for the replacement. This company could not have done more to reach out to me. Their service is wonderful and courteous.
Wedgwood Pembroke Dinner Plate
The china was in mint condition. We are thrilled with it.