Disappointment

Feb 27th 2018
Verified Customer
I received notification via telephone call that my pattern was in and then got an e-mail indicating the plates were being held for me for 2 weeks. I rang 6 days later and the plates had already been sold to someone else. Fortunately the salad plates were still there but I really wanted the dinner plates as well. The staff person who helped me was knowledgeable.
Comment from Chinasearch:
We are sorry we have let you down on this occasion and our service was not our usual high standard. We will let you know as soon as we get more plates in stock. 
Villeroy & Boch Geranium - Old Salad/Dessert Plate
The plate was exactly what I wanted and in the condition the associate told me it would be.