Sold me a damaged piece - don't' buy from here

Dec 24th 2017
Verified Customer
I will not buy from this company again. The piece I received, though sold to me in "Good" condition, has a chip repair on the rim. VERY disappointed.
Villeroy & Boch Wildberries Rimmed Bowl
The rim on this piece has a chip repair to it. The item was listed as "good" condition. Who sells an item with a chip repair in it??? I'm extremely disappointed and feeling very ripped off. You can't trust this company - don't buy anything from them!!!
Comment from Chinasearch:
I am sorry to hear this. I wish you had informed us of this sooner. It is never our intension to sell anything that is damaged or repaired in any grade. Perhaps you could send us a photo so we can look into this for you. 
Comment from customer:
I only received the item 48 hours before this review. Amidst the Christmas rush it was the quickest I could inform you. It took forever to arrive (about 5-6 weeks?). I will try and photograph it for you but it’s hard to see. You can really feel it though as it’s rough - that’s what made me discover it in the first place.
Comment from customer:
I have emailed you 8 photographs, since there doesn't seem to be a way to upload them to your site, here. In all there are 5 dings along the rim - 3 look like they've been doctored. It would be impossible not to notice this in daylight - the bowl is misshaped because of the dings.
Comment from Chinasearch:
Thank you forsending the photos. We can only apologise that this does not match our grading criteria. We have now refunded you for the order.