Mr Richard WilkinsonSep 7th
Very poor service, didn't accept an incorrect description of product therefore had to pay for return postage. Very disappointed
Jane at Chinasearch Sep 11th
Many thanks for your feedback here, and I'm certainly sorry to see of the disappointment caused on this occasion. To assist our customers in choosing the correct item we do measure and inspect all of our items before they are listed for sale. This has not worked for you this time, which is extremely frustrating when you are matching china. Your comments have been passed on so as we develop our website we will review if this needs to be made clearer. Unfortunately we are not able to offer a free returns service.