Second vs second hand

Nov 25th 2016
Verified Customer
Great service, but expected second hand but not factory second so a little disappointed with one item.
Royal Doulton Autumn's Glory - L.S.1086 Dinner Plate
Factory second sent for one of two plates
Comment from Chinasearch:
I am sorry you were disappointed with one of the plates we sent you. Good condition may include factory marked second that we consider eye perfect. For more information on our grading criteria please see the buyers guide on our website.
Royal Doulton Minerva - L.S.1084 Dinner Plate