The fact that China search found a replacement plate was commendable, though it had been…

The fact that China search found a replacement plate was commendable, though it had been some considerable time since I placed my order. I had really given up and forgot about China Search (bad marketing!!) an update of progress would have been re-assuring and retained my attention to your company. I was happy with the price ( a small price to pay considering replacing the whole dining set)