I don't mind paying the price, but cost of P&P and insurance to N Ireland leaves…
Sep 7th 2013
Verified Customer
I don't mind paying the price, but cost of P&P and insurance to N Ireland leaves it very expensive. I think I should be able to pay the same as other UK customers.
Many thanks for taking the time to get in touch – we really do appreciate your feedback.
I wanted to respond to your comment regarding postage, packing and insurance prices. Ideally, we would charge our customers in Northern Ireland the same as the rest of the UK – unfortunately (unlike Royal Mail) Parcel Force add a surcharge to items delivered to Northern Ireland. We choose Parcel Force for higher value orders as they offer a tracking service as well as insurance for higher value items.
I hope that addresses your concerns – and we look forward to hearing from you again soon.
Kind regards,
Lucy
Johnson Brothers Springfield - Ozark Salad/Dessert Plate