Customer Reviews

They arrived in time and they are very nice. However, they are very expensive

I was rather disappointed with the quality of the item. The description said that it was ‘good’ yet it has a slight chip which I was not expecting. The colours are faded and don’t match my existing set well.

Good service at the time I ordered and items delivered well packaged. I was disappointed that the items couldn't be reserved for me whilst the search was made for many other items - Delivery to Switzerland is expensive when you also have to add on import tax. One package even if I'd had to wait a while, would have been much better. I would have been happy to pay to have the items 'held' for me. The Wedgwood Candlelight plates are perfect - Very good condition, as promised. The Spode tea-cup was a big disappointment. It was said to be very good condition, but is actually a very good condition second.. The transfer is partially on the handle and there are blue spots on the white inside the cup. You surely need to inform when the item is an obvious second..?? The reason I don't buy new Spode is because production has moved and quality has dropped. I'm not wanting to collect seconds!! You charged me nearly 20GBP for this item.. I actually would have asked to return it but costs to do so run too high for it to be worthwhile. A pity this happened.

Hello I haven’t received yet my first order. It has been more than a month ago! Can you please let me know where the order is and how long I have to wait to receive it. Thank you Rosario

Unable to access the website to see what is on offer it could be my computer skills any way dout if I would order again Quite expensive for 3 tins

Order not yet arrived.Brexit?

Bought 3 bowls but when I received them was disappointed to find they were much heavier than the ones I already have didn’t feel like bone China so returned them returned process was straightforward staff v helpful

Jag beställde i slutet av januari. Igår kom det till Danmark! Hm. När kommer det till Sverige? Jag vet inte.

Havent received it yet. It is stuck in frontier

There should have been a photograph of the front and back of the saucers on the website. as is customary in this line of business. It turned out that one of the saucers I bought was of the old sort, with signature on the back, one of the newer sort. If I had known this I would only have bought the old one. but did not want the bother of sending one back.

Items were inadequately packed and broken, leaving sharp bits of China on my floor. Customer service were very good, but I’m still waiting for the replacements.

Ordered four plates. However only three arrived. I contacted customer service and explained my query. Fortunately they had one plate remaining which they posted off to me. Additional plate arrived safe and sound a few days later.

I was disappointed with the delivery service.My only reason for 3 * is the state of the package when it arrived.There was a large hole in the box.The contents were safe due te the packaging used inside. Normally I feel too much bubble wrap and paper is used,not this time!

Postage etc good only gripe I think is that I was looking for tea cup saucer and you said soup one was same size but should have said it was shallower.

I would have liked to know how new the plates were. You used to grade them.

The cup size was wrong. Although you gave the measurements it did not say it this included the handle or not.

The plates sent do not match those I have already - they are more curved. I have not heard back about those I was waiting for.

I would have given a higher rating had I been kept up to date with my order.I had to e mail they said that Poole Pottery’s had stopped production. I then rang Poole Pottery and they told me they had 36 in stock.I then e mailed you back and within 2 weeks I got my vase.Shame

Took a long time to assemble order and deliver

Somewhat disappointed.... our new tea cup turned out to be a small coffee cup. Too much effort to return..... so we have ONE coffee cup !

I have sent for teacups before but these were very faded

Delivery was a little slow. Package was dispatched day after I rang and chased which seemed a little coincidental.

wonderful knowing that i was able to buy a vegetable tureen and lid at a reasonable price in a sale - normally very expensive. Also arrived very well packaged as from another Company did receive broken plates, but they were replaced free of charge. Collected Poole pottery 48 years ago as part of my bottom drawer before marriage.

I never received the lidded sugar bowl. I believe I paid for it. Please send.

Alll matched and colour was the same