Customer Reviews

Over the years and on this recent occasion, I received excellent service from Chinasearch. When one requires a particular piece which is not in stock, one's name goes on a list which is updated online from time to time. When the required item comes into stock, one receives a phonecall or an email with the information - I have happily dealt with Kay for years. One can choose not to have the item or pay online. Thereafter, delivery takes only a few days and the item is extremely well packaged and labelled 'fragile'. On this occasion, having waited some time, I purchased a Royal Albert Old Country Roses Cafetiere which is in excellent condition and is being used as I use this pattern every day and have many matching items collected over a lifetime. I highly recommend Chinasearch.

Lovely china

Excellent.

From start to finish this was excellent. Ordering is straightforward, delivery notification is good and the items are always very well protected.

Excellent service as always. Assistant reacted promptly, helpfully and courteously

The service given is excellent, unfortunately, the tea plate is one inch larger than my others but better than nothing, I did know it was 7inches in diameter.

Good service all round

Never thought a lid would be found.

Delighted to receive a replacement plate for my Noritake dinner service. Excellent service

Excellent finding china I am looking for and once found it arrives swiftly and carefully packaged

Quick and efficient.

Always excellent - never been let down before and used China search many times. Package is excellent as is communication, price and service

First rate all round - very happy.

Lady phoned me as soon as in stock . She was very pleasant send me a link for payment and they were with me within a few days

Excellent as always Prompt and item in perfect condition

The service was excellent.Ihave no complaints. Would recommend

Chinasearch sourced our china from Australia and advised us when it was in stock and we immediately placed an order which was promptly delivered.

We have used Chinasearch for some years to replace crockery and have always been happy with an excellent service. Their packers do an unbelievable job to avoid damage and goods always arrive quickly.

The usual efficient service from Chinasearch: well packaged, prompt delivery, perfect condition, good price.

I find it a wonderful service and they have found and helped me restore my Noritake Dynasty almost back to its full compliment. Efficient and professional

arrived promptly, intact, as described—many thanks

Such a great service from a team that are super focused on helping customers find what they need ?

Anything ordered from Chinasearch is always accurately described. The plate arrived safely and I am very pleased with it. It was posted out at the time I asked

Excellent service from start to finish. Colleagues are helpful, pleasant, professional and they keep you keep you informed of your order.

Chinasearch let me know that I could order two lovely and hard to find bone china mugs, which were delivered within a few days in excellent condition. It is well worthwhile giving them a list of patterns and products to look out for.