Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
5
4
3
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1
91%
8%
1%
<1%
<1%
Based on 60,461 customer reviews
Nov 17th
Verified Customer
5 star service
Easy to use.
Prompt
Reliable
Nov 17th
Verified Customer
Blue Jetty
Great
Good communication, china was as described. Excellently packed and arrived promptly
Nov 17th
Verified Customer
Mugs
Quick efficient and well packed.
Nov 16th
Verified Customer
Original Wedgewood Found
The description and condition of the saucer was as listed.
I was able to order from overseas and have it delivered to a UK address where I picked it up.
So pleased to replace the broken saucer from a discontinued dinner set.
The packaging was exceptional.
Nov 14th
Verified Customer
Excellent condition, well packed
Pieces in excellent condition , very well packed. Arrived promptly.
Nov 14th
Verified Customer
Faultless Service
Very helpful telephone response. Fantastic selection of china. Arrived when promised and incredibly well packaged. I have passed your website on to other members of the family with praise
Nov 14th
Andrea Johnson
5 star service
Brilliant!
Nov 14th
Jacqui
GBR
Wonderful service always
Wonderful service always. Chinasearch have been my saving grace allowing me to add extra pieces to my Royal Albert collection over the years. Thank you.
Nov 14th
Verified Customer
Happy customer
Excellent quality and service
Nov 14th
Verified Customer
As expected
Prompt and arrived well packed
Nov 14th
Verified Customer
Successful search
Amazed that bowls were found after all this time. (Years)
Goods were well packaged.
Condition very good.
Nov 14th
Mr David Swinson
GBR
5 star service
Arrived intact
Good condition prompt service
Nov 14th
Mrs S Finch
GBR
Very impressed
When I put in a request for a search I was very doubtful if Chinasearch would be able to help, but it was only a matter of weeks before they notified me if their success! I was so pleased and impressed with their efforts I wouldn't hesitate to recommend them
Nov 13th
Verified Customer
Excellent service
I have used the company before, items are in excellent condition, well packaged and fast delivery
Nov 13th
Verified Customer
Plates not in stock.
I placed a request as the 4, 8 inch salad plates that I was after were not in stock.
As soon as they were available, I was notified.
I ordered them and received them shortly after in perfect condition.
Excellent service.
Nov 13th
Mr Keith Robin Newhouse
GBR
5 star service
Excellent service. The pieces arrived quickly, superbly packed and in first class condition.
Nov 13th
Nicky Busst
Fast service
Excellent service.
Nov 13th
Verified Customer
5 star service
Excellent
Nov 13th
Mrs Sylvia Griffiths-Hughes
CYP
Things to come.
The service is great as always they never disappoint all items arrive intact no breakages well packaged.
Nov 13th
Verified Customer
Andante dish
The dish was in excellent condition. It was very well packaged and delivered quickly
Nov 13th
Verified Customer
Very quick delivery in perfect condition
Excellent service
Nov 13th
Verified Customer
Amazing
Always great service
Nov 13th
david jones
GBR
Excellent service
Items on the 'search list' for years...
eventually items found. Excellent service.
Nov 13th
Lindsay Byars
GBR
Really happy
Excellent service, we had been searching for the Denby Mugs after breaking two of our six. They looked new and a perfect match well wrapped really delighted. Tableware disasters get in touch with Chinasearch
Nov 13th
Lynn
GBR
Excellent site. Friendly staff
Been buying replacements here for many years and the service is excellent.