Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

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91%

8%

1%

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Based on 61,678 customer reviews

Verified Customer

Good quality and prompt service

Prompt and item in good condition

Verified Customer

Service impeccable. My error, bought two chunky mugs instead of two fine china mugs.

Verified Customer

The goods are of very good quality and shipment in reasonable time

Verified Customer

Completely satisfactory

Mr David Beynon

It took China Search a considerable time to acquire the dinner plates I was seeking, but true to their word they told me when they became available, and I made the purchase. The items arrived safely packed and in very good condition.

Verified Customer

My beautiful tea pot complete set. set.

Tea pot has now completed my tea set. Quick delivery and securely packed. Will be buying from chinasearch again . I can now start another collection. ?

Verified Customer

They found the item I wanted

Verified Customer

Verified Customer

Very helpful in searching for the design that is out of date.

Mrs Eglantine Owens

Thorough and diligent.

Verified Customer

Good reliable service and quality .

Really good service and the second time I have used them.

Mr Ben Jennings

Maintaining a cherished set of china

The bowls were in excellent condition, carefully packed with prompt delivery. I heartedly recommend this company and the use of their search facility on my behalf which als0 worked well Their pricing was also reasonable to enable us to maintain a cherished set of china gifted to us as a wedding present..

Comment from Chinasearch:

Thank you for your positive feedback. I am glad we were able to help you.

Verified Customer

Beautiful packaging

Mr Allan Pattison

Efficient and prompt

Good designed product

Verified Customer

The service as excellent.

Mrs Claire Montagu

Dubious quality

Chinasearch gave a good service but the placemats were not very good in terms of quality. They marked very easily and there was only a thin coating which chipped off after one use. The colour and design were lovely

Comment from Chinasearch:

Thank you for your feedback. I am sorry you were not happy with the items we sent you. We will send you a returns label so you can return your order.

Verified Customer

Very good quality pieces. I hope to have more pieces from the set, especially bowls.

Mrs Jennifer DiRollo

BEAUTIFUL CHINA, A GREAT SERVICE.

The plates I ordered were good match with my original dinner plates, bought 20 years ago. Very prompt service and delivery was safely done. Packaging excellent, and careful delivery.

Verified Customer

Mrs Sheila Mizen

Very good. Delivery as promised Items excellent condition. Well pleased with the service. Would shop with you again.

Verified Customer

Delivered very quickly only had wait couple of days.

Comment from Chinasearch:

Thank you for your feedback. I am glad your order arrived safely.

Mr Peter Maxwell

Very good service. Very pleased with the chinaware

Verified Customer

Pleased with the service from Chinasearch, but disappointed that the size of the tea saucer and plate doesn’t match the originals!

Verified Customer

This survey is for your information only. I do not wish it to be published

Service was good as expected. I bougth 3 fruit saucers, 2 marked excellent and one good. Surprisingly one of the sucers marked 'excellent' which I tended to assume were new, had a scratch in the top surface. It was a definite scritch in the smooth polished surface. Whereas,the onemarked good was fine on the top surface, and seemed to have no wear and tear from use. The only reason for marking it good as far as I could see was a tiny inward blip on the base which was a part of the manufacturing process, which I would have ignored.