Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
5
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91%
8%
1%
<1%
<1%
Based on 61,678 customer reviews
Nov 17th 2025
Verified Customer
Great service
Product in excellent condition. Love this company they are brilliant to deal with
Would highly recommend.
Nov 13th 2025
Verified Customer
4 star service
Good, efficient, quick
Nov 12th 2025
Verified Customer
4 star service
They are good at fitting the missing precies.
Nov 12th 2025
Verified Customer
Swift service
Requested items were located and I was able to order and receive them quickly
Nov 10th 2025
Verified Customer
4 star service
Very goof
Nov 7th 2025
Verified Customer
4 star service
I have received
very good service.Thank you very much.I thought it would be a home delivery but it wasn't.
Oct 31st 2025
Verified Customer
Long waiting time but really worth it!
The articles were very good, the reponse when you contact Chinasearch as well. The waiting time is quite long to receive your articles, but that is ok. .
Oct 30th 2025
Mr Geoffrey de Gerdon
GBR
4 star service
Very good
Oct 28th 2025
Verified Customer
4 star service
fine
Oct 21st 2025
Verified Customer
good and helpful
very good and a great relief to be put in contact with a person who knew what my query was about.
Oct 20th 2025
Verified Customer
Previous customer
Prompt delivery of well packed item which was exactly as described and a good replacement. Not especially cheap but an easy way to safely complete again a regularly used set of crockery.
Oct 20th 2025
Mrs Jillian McGleenon
GBR
Satisfied customer
Very good. Ordering was easy. Comprehensive website. Prompt delivery. Expertly packed chinaware.
Oct 17th 2025
Mrs. Angela Joyce Hibberd
Milkjug
Excellent
delivered promptly
Well packed
Oct 16th 2025
Verified Customer
Brilliant service from start to finish.
Great service as always, all the team brilliant from ordering to packing to delivering.
Always remember what I am looking for , love my Boston, and you have kept me going in replacing anything as & when I need to top up. Long May it continue.
Thank you Chinasearch , have also recommended to a friend and she was pleased you could fill her order.
Oct 15th 2025
Verified Customer
4 star service
Service ok but I ordered new .plates were old and all yellow not grey like I wanted bad news
Oct 13th 2025
Verified Customer
Favourite china replaced
Kept informed while search ongoing. Good service, ordering & delivery
Oct 13th 2025
Verified Customer
Great service
Great service
Oct 10th 2025
Verified Customer
A fabulous teapot!
Very happy to have a service like this, where China can be found to add or replace a much loved but now not made dinner service! For me it’s Wedgewood Dolphins.
Oct 2nd 2025
Mrs. M ORR
4 star service
Very pleased with the service but find it very difficult to know the correct set, there are so many Glen Mist which one is a match to yours ?
Oct 1st 2025
Verified Customer
4 star service
It arrived smashed.
I contacted Chinasearch and was given a partial refund. The plate I had also ordered was in good shape.
Oct 1st 2025
Doug Veasey
4 star service
A quality plate and quick delivery
Sep 24th 2025
Verified Customer
Good; I would complain if it were not.
Good and prompt
Sep 23rd 2025
Verified Customer
Aztec Mug
Good speedy service
Sep 12th 2025
Mrs L B Barrett
Gloucester
Good service
After some time I received exactly what I had ordered. Packaging very careful and plastic free.
Sep 11th 2025
Verified Customer
4 star service
Very good hassle free no problems