Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
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91%
8%
1%
<1%
<1%
Based on 60,461 customer reviews
Sep 17th
Verified Customer
Excellent
First class
Sep 17th
Mr Trevor Haynes
Corby
Excellent service
Service was excellent. The website was simple to navigate and payment easy. The item was delivered promptly and well packed.
Sep 17th
Mr Keith robin Newhouse
Chorley
5 star service
Top class service
Sep 17th
Peggy Molle
Market Harborough
Hard to find
Excellent they found the pieces I really wanted .
Sep 17th
Mrs Solfrid Tillung
Voss
5 star service
Excellent!
Sep 17th
Verified Customer
5 star service
Very efficient company.
Sep 17th
Verified Customer
First class service for replacement tea pot lid
Magnificent. I broke a Campion teapot lid. Chinasearch had one but in a different size than my teapot lid. They found in stock an April Flowers lid which is a very close and suitable replacement lid pattern. I am delighted.
Sep 17th
Verified Customer
I would use again
Exactly as described and delivered on time
Sep 17th
Verified Customer
First class service
Obviously aware of what I wanted. Good price and speedy delivery. Thank you .
Sep 17th
Ms Elizabeth Cargill
South Queensferry
Buying China - Coniston
Very good - excellent see - much appreciated!
Sep 17th
Mrs Patricia Sandy
5 star service
I have found this search very good.
Sep 17th
Verified Customer
Set now complete
Good stock fair price.Bowl Packed well and delivered unbroken.This was a replacement of a dish I had broken and pleased to say set is complete again
Sep 16th
Mrs. Rosemary Mitchell
Bristol
Delivery problems
The China Search initial service was excellent but delivery by Parcelforce left a lot to be desired. Was due on Wednesday. Not actually delivered until following Monday
Sep 16th
Verified Customer
5 star service
The service was excellent.
Sep 16th
Verified Customer
Good service
Excellent product. Good packing.
Sep 16th
Verified Customer
Very pleased
Very straightforward,china search managed to find what I was looking for ,notified me that they had so I could pay and have it delivered.All packed well ,arrived when they had said it was coming.very pleased
Sep 16th
Mrs Ann Biggs
Hayling Island, Hampshire
We were so pleased to deal with China Search.
The 10 Summer Carnival dinner plates arrived BEAUTIFULLY PACKED.
There was a small dot to depict a fault, but every one was hard to recognize. We now look forward to using our beautiful plates.
Well done, China Search!
Sep 16th
Verified Customer
Satisfied customer
Very easy to order AND over the phone. Lady very helpful and polite. Informed me that you use Royal Mail so not to expect next day delivery. Chinasearch despatched on Monday and Royal Mail contacted me on Wednesday to arrange delivery. Slight hiccups with Royal Mail but eventually received cup and saucer in one piece!
Sep 16th
Anna
All great.
ChinaSearch has been a great experience overall yet.
Sep 16th
A M Dawson
CHANDLERS FORD
dinner plates
arrived promtly well packed good just like new
Sep 15th
Verified Customer
5 star service
Quick efficient service.
Sep 15th
Mrs Victoria Graham-Jones
Brittany, France
First class service
Absolutely excellent service from the first contact right until they found the item I had been searching for - over a year later.
Sep 15th
Verified Customer
excellent service
very efficient and helpful
Sep 15th
Mr. Mervyn Theakerp
5 star service
Fine
Sep 15th
Mrs Christine Watts
Barnstaple
5 star service
Excellent service. Beautifully packed.