Customer Reviews
Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.
All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.
5
4
3
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1
91%
8%
1%
<1%
<1%
Based on 60,461 customer reviews
Dec 29th 2022
Jane Holt
Great
Very pleased with my Spode side plates. Excellent condition and delivewad good.
Dec 29th 2022
Mr James Watson-gandy
4 star service
It is difficult to find the exact replacement .chinasearch were helpful in my search.
Dec 28th 2022
Mrs Cynthia Falder
4 star service
excellent service, items could be a bit cheaper
Dec 28th 2022
Dhr. Sjabbe Hoving
Dokkum
4 star service
Ze doen wat ze zeggen. Het product 6 ontbijtbordjes zijn keurig en goed verpakt afgeleverd.
Dec 27th 2022
Mrs Jouanneau Marilyn
4 star service
Port un peu long
Dec 22nd 2022
Robert Smith
Did what it said on the tin.
All went well but could have been faster but that's being picky.
Thank you for your feedback. Unfortunately some orders have taken longer to arrive than normal due to the Royal Mail strikes.
Dec 20th 2022
Verified Customer
Good but inefficient
China came, but took longer than expected (about 5 weeks, even though everything looked in stock when I ordered).
Huge amount of packaging too. Good that the china arrived intact, but felt disproportionate and wasteful.
Dec 20th 2022
Mrs Hazel Buley
4 star service
The delivery was on time and intact!
Dec 20th 2022
Verified Customer
4 star service
Answered phone promptly, dealt with order quickly . Purchases arrived well back. The only problem was the time it took Royal Mail to deliver
Dec 20th 2022
Verified Customer
Recommend without reservation
Competitive prices curteous and efficient service.
Recommend without reservation.
Dec 20th 2022
Mrs Frances Madeley
Driver seemed to have difficulty finding us
The delivery was the problem!
Dec 20th 2022
Mr Roger Sales
4 star service
Quality seconds plate, good price and care taken over packaging
Dec 15th 2022
MR JOHN NEAL
DT10 1LS
At last - a replacement
It took time but a replacement mug was found and sent. Good service. Thanks
Dec 14th 2022
Verified Customer
Delivery and quslity
Delivery was fine. One of the plates had a small defect even though I paid for perfect gòods
Thank you for your feedback. I am glad I have been been able to speak to you today about your order.
Dec 14th 2022
Christian Wohlert
Nice product- too expensive outside GB
Great product, quick delivery - just too bad that you brexited - serious import tax on already expensive product. Not your fault, just too bad.
Dec 13th 2022
Mrs Priscilla Austen
4 star service
I had been waiting some years (!) before finding the plates I wanted on Chinasearch's website. After that, the service was exemplary and I received the plates in good condition.
Dec 13th 2022
Mrs Barbara farthing
4 star service
Good. Items wrapped extremely well to prevent breakage.
Dec 9th 2022
Verified Customer
4 star service
Reliable in providing passed pieces of crockery.
Yes
Dec 8th 2022
Verified Customer
4 star service
Helpful on the phone.
Dec 8th 2022
JACQUELINE BARNETT
Good service
Good service would recommend
Dec 7th 2022
David Watkins
Belfast
Efficient & helpful.
Easy to place an order, prompt dispatch, carefully wrapped. Only drawback is cost of carriage to Northern Ireland.
Dec 7th 2022
Ms Anne Patricia Lawton
4 star service
China arrived promptly in excellent condition. Not sure how hard they are trying to source other items requested. Do you just wait for donations?
Dec 7th 2022
Mrs Ann Smith
4 star service
The web site is quite easy to search and I have found that all the china that I have bought has been very well packed and of good quality
Dec 7th 2022
Verified Customer
4 star service
All good, well packed.
Dec 6th 2022
Verified Customer
Nive mig
It was a little late arriving but lovy well packed.