OK, but could be more helpful
Jul 6th 2023
Verified Customer
I located you on line in search of a particular kind of china. I spoke with one of your service agents, but did not find her particularly helpful. The product I really wanted was not available, and she unenthusiastically suggested that you could search for it. After consideration, I opted for the next best option – which arrived promptly and well packed.
Thank you for your feed back. I am sorry that our customer service was not up to our normal standard this time. I am glad you are happy with the items we sent you.
Thomas Medaillon White Teacup
Given that this was not my preferred choice, it is nevertheless an attractive and appropriate item.