Some Disappointment

Sep 20th 2022

Verified Customer

I bought two mugs; both were "new". One was in perfect condition. The other's handle is cracked at the top and bottom where it should join the body of the mug. It could have happened in transit since there is no glaze over the top crack, but it would have been better to see the glaze error or cracking in the description or photos. Every other part of the buying experience was perfect.

Comment from Chinasearch:

Thank you for your feedback. I am sorry you are disappointed with one of the mugs we sent you. Are you able to send a photo so we can sort this out for you?

Churchill The In Crowd Mug

Mug arrived in great condition exactly as expected.

Churchill The In Crowd Mug

This mug's handle will break off with reasonable use.