Service Review
Dec 16th 2018
Verified Customer
I was very pleased to receive the new Denby mugs, but they took a long time to come without any explanation .
Thank you for your feedback. If new items are not in stock and have to be ordered in from the Manufacturer we try to expain this through the ordering process and on the conformation email. We estimate 21 days for us to get stock in from the Manufacturer. Once here we try and dispatch the order next working day.