I was informed that one of the six plates I bought was substandard which I

I was informed that one of the six plates I bought was substandard which I accepted. However, upon delivery there were 4 with the same defect, a small black fleck in the glaze. I reported one extra fault and was assured a refund of a couple of pounds (the difference between perfect and not). Later I noticed the other plates. I was pleased to hear that you had tracked down the China I required but am disappointed in your 'quality control'!!