Ordered 2 small items 3 weeks ago, still not received. Asked for order to be held…

Aug 10th 2016
Verified Customer
Ordered 2 small items 3 weeks ago, still not received. Asked for order to be held until the items I also wanted were found, was refused this service (despite the company name being CHINASEARCH (not CHINASELL)...Considering that CHINASEARCH offer a posting service overseas, this eems like an obvious addition to their armoury. ESPECIALLY when they charge OVER the normal rates for postage to Australia. All in all NOT HAPPY...would not choose to deal with this company again.
Comment from Chinasearch:
I am pleased to hear that you have now received your order and that we have found some more items for you. These have now been dispatched and should be with you shortly. Kind Regards Jane 01926 512402 ext 208