Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

5

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3

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1

91%

8%

1%

<1%

<1%

Based on 55,135 customer reviews

Dr Sonja Gascoyne

Thanks for finding the milk jug.

Mr David L Mayhew

Delivered a first class product efficiently

Verified Customer

There were supposed to be two qualities. I could not tell the difference except by the colored spots. My surprise was that the Swiss customs demanded more than the VAT and shipping costs combined !

Mr Oliver BARSTOW

Easy to deal with

Delivered when and where asked

Verified Customer

Plates were size I needed, to complete my set.

Verified Customer

selection was easy to follow online and place order

what i ordered online was delivered quickly and safely

Verified Customer

No issues at all

Verified Customer

Please to get the matching dinner plate for my old service which I love and is too good not to use. This dinner plate makes my numbers up again. thanks

Everything arrived as described

Everything arrived as described, well packaged and in good condition

Verified Customer

A staff member was accommodating and changed delivery date

After some years of searching Chinasearch found an item which was difficult to obtain otherwise

Mrs Diana Crawford

Effeciant service

Verified Customer

Efficient. Now looking forward to the next delivery when they get stock.

Mrs Sarah Baker

Responded quickly and had the china I wanted. I would use them again.

Verified Customer

Well, they found what I wanted and it came in good condition, well packed so no complaints about any of it.

Verified Customer

£Excellent and efficient service.

Good, would like more of the same china

Verified Customer

This time the service was very satisfactory, thank you.

Chinasearch were competent, efficient and timely in their management of my order

Mrs S J Bullock

Rothbury Northumberland

The plates where very good ,I felt the soup bowls had lost a lot of colour for the price charged. The lady on the phone was very polite.

Comment from Chinasearch:

Thank you for your feedback. I am sorry to hear that you are not happy with the colour of the bowls we sent you. Are you able to send a photo to [email protected] so we can have a look at them?

mrs Diane Bowes

good service but plates disappointing

The service is excellent but these Chatsworth plates are disappointing; many design details are missing and the colours are much cruder than my original plates.

Verified Customer

Excellent service. Only 4 stars as I think they should have offered me more money for what I sold to them.

Dr. Hans-Jürgen Danzmann

Alles gut gelaufen

Heather Redhead

I’m looking for extra items for my dinner service. So far only one plate found and quite pricey.

Good service - at a price

Found an unusual size of plate to replace one of a set which got broken. It took a little while, but they found it. Alas it was quite expensive, but it was what I wanted so I coughed up. It arrived promptly, well packaged and in good condition, exactly as described and just what I wanted. Would probably use again.

Verified Customer

Somehow invoiced in euros and incurred a currency exchange charge.

Easy to order and enjoy browsing on the website