Service Review

Mar 17th 2022
Verified Customer
The item I ordered from you was back in November was a Christmas present. Finally got it in March. Got a email that the item wouldn’t be arriving until next year. Was offered to cancel or wait for item. I chose to wait for item as my partner wanted the item. Few things I didn’t get was why you wait a few weeks to tell me it wasn’t coming until next year and why let people order if out of stock and especially if it’s not in this country. No offer of a discount. Just a unhappy partner. Got my brand new car quicker than your item I ordered and my came from Romanian!!
Comment from Chinasearch:
Thank you for your feedback. We are sorry that we did not contact you sooner and the lead time for the item to come in from the manufacturer was significantly longer than we first anticipated.