Not good and I was very disappointed

Jan 27th 2021
Verified Customer
Unfortunately this time the phone call was’t that good. There was tension between myself and the woman who I spoke to. I felt her tone was rude with a note of sourcasium. It was about the measurements of a teacup which I think I got wrong. I had to ask if I could speak to someone else. I had to hang up and phone back. When i spoke to the same woman again her tone was a bit more pleasing to my ear.
Comment from Chinasearch:
Thank you for your feedback. We are sorry that our customer service was not up to our normal high standard this time. I can see that you have bought from us before and hope this will not prevent you using us in the future.
Comment from customer:
Thankyou for replying to me. I wasn’t expecting to hear from anyone. It’s very kind of you. In all my purchases Chinasearch has always been a great company and provider of the pieces of China I have wanted. This one incident won’t stop me from buying from them again. I really don’t want to need any sort of problem about this so if you don’t mind I would like to end it here. I wish you well and keep safe in these uncertain times, Thankyou🌺
Duchess Winchester - Burgundy Teacup
The teacup was in good condition. No chips or cracks, Thankyou for prompt and speedy service