Service Review

Apr 29th 2020
Verified Customer
This is a response to China search, not intended to be published, but I can’t see on the form how to exercise that option. The service was basically fine if on the expensive side. On inspection of the goods they looked to us to be seconds. China search ought to identify when goods are of seconds quality, indicate them as such on the website and price accordingly.
Comment from Chinasearch:
Thank you for your feedback. I can see that the items you bought were graded as 'good' condition. Factory marked seconds are automatically graded as 'good' rather than 'very good' and priced accordingly. If there is no mark then the item with be graded according to condition and usage wear. We will always have items back if you are not happy to keep them. If you have any queries you can always speak to one of the sales team on 01926 512402 and they will be able to help you.
Denby Potters Wheel - Tan Centre Egg Cup
Already covered by comments under “customer experience “