Sent wrong item - no sign of correct one

Nov 22nd 2019
Verified Customer
The item I was sent didnt match the item shown or described in the picture - it was a different style. I asked for the original item to be provided as an exchange for the returned item, got no response, let alone explanation or apology. But they did refund my purchase quickly and return postage was paid for automatically.
Royal Worcester Evesham - Gold Edge Cake Slice
This was exactly what I wanted, if only I had received it!