Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

4.9
5
4
3
2
1
91%
8%
1%
<1%
<1%
Based on 54,887 customer reviews
All
5
4
3
2
1
1:11 pm
Verified Customer
Quality China and Quality Service
As before
11:17 am
Verified Customer
4 star service
Good service
10:11 am
Mary Sherwood
5 star service
Good
9:06 am
Mrs Valerie Bligh
Kent
Great company for finding special pieces
Excellent company. Very trustworthy and very helpful. I would everybody to use this company
8:44 am
Mrs Marion Graham
Falkirk
5 star service
8:38 am
Verified Customer
5 star service
8:25 am
Verified Customer
4 star service
All good, but I did think they would be searching for an original item for me. Mine are Royal Worcester and these aren’t.
Apr 17th
Verified Customer
They know their china! And will be able to match and replace a piece
Ease of website -very thorough in descriptions of products especially if you are trying to replace a damaged or broken item it is so important to match.
Apr 17th
Mr Rolf Haussner
Frankfurt am Main
75
fast delivery, great chat, high rate of readiness for action
Apr 17th
Miss christine Barker
Sheffield
5 star service
Excellent
Apr 17th
Verified Customer
Excellent
Excellent service - I was dubious ordering items on line, but no worries I received the items within a week of ordering
Apr 17th
Miss Marjorie A Mayo
Malvern
5 star service
It was no problem
Apr 17th
Verified Customer
Great service
Excellent service and speedy delivery
Apr 17th
Verified Customer
An easy to use website. Response and delivery was excellent.
It was easy to navigate the site and find what we needed. Delivery was as advised and the items came well wrapped and in perfect condition. I will use china search again if needing replacements for broken items.
Apr 17th
Mrs Elaine Ogilvie
France.
As above
Helpful and efficient.
Apr 17th
Verified Customer
Will use this company again
Very good.
Apr 17th
Verified Customer
5 star service
Apr 17th
Verified Customer
5 star service
Apr 17th
Verified Customer
Beautiful plates
The postage was slow from UK to Germany as customs are slower than they used to before Brexit
Apr 17th
Verified Customer
5 star service
Apr 17th
Verified Customer
5 star service
Contacted company to correct an error I had made. Error was corrected without fuss. Ordering and delivery were very quick. Item was very well packaged to prevent any damage in transit.
Apr 17th
Verified Customer
Ashbury dinner service
Excellent I would use again
Apr 17th
Verified Customer
Replacement china
Item arrived quickly and well packaged
Apr 16th
Mrs Linda Matthews
Norfolk
Totally reliable service
A good website, easy to use and if one needs to telephone with a query excellent and helpful staff.
Apr 16th
Simone Draper
Hove
5 star service