There was a long delay in responding to my request and It would be useful…

May 22nd 2013
Verified Customer
There was a long delay in responding to my request and It would be useful to know that you keep reviewing requests. However once you identified that you had the item I was delighted with your service and products.
Comment from customer:
As already indicated the service was excellent.
Miscellaneous Charges Charge
Royal Albert Braemar Tea Saucer
Royal Albert Lavender Rose Tea / Side Plate