Customer Reviews

Thank you for all your kind words about our careful packing and attentive service, and for giving us a chance to remedy any issues when things don't quite go to plan.

All our reviews are collected by Feefo, which means you can be sure that each and every one is matched to a genuine customer.

4.9
5
4
3
2
1
91%
8%
1%
<1%
<1%
Based on 55,103 customer reviews
May 10th
Verified Customer
Satisfaction Assured
I am on their notification list when Juno becomes available or on sale, and I always benefit from their regular advice and product availability
May 10th
Mrs White
5 star service
May 10th
Verified Customer
5 star service
May 10th
Verified Customer
So simple.
The process of ordering is so simple. The item came safely packed in a short period after I sent the order.
May 9th
Verified Customer
5 star service
May 9th
Verified Customer
5 star service
May 9th
Verified Customer
Great service
It took 4 weeks to get my crockery to me, but this was made very clear at the outset. Everything arrived in perfect condition. It's great to be able to replace broken items that were originally purchased 35 years ago.
May 9th
Mr Rowan Pell
Leicester
5 star service
Efficient
May 9th
Verified Customer
5 star service
May 9th
Verified Customer
excellent service
I've used thias serice previously successfully but would appreciate an email to let me know how long the replacements are likely to be...
May 9th
Verified Customer
5 star service
Efficient and thorough. They kept us informed on our replacement plate search for years.
May 9th
Verified Customer
Go to for replacements, fun to discover something different
Good communication and offers. Great for finding replacements and for browsing to discover something new (but maybe old!)
May 9th
Alastair Galloway
Edinburgh
Excellent service
Very good service, have been a customer for several years now.
May 8th
Verified Customer
Retro memories
Great
May 8th
Verified Customer
Great quality, colour and value
Welcoming at shop, careful last checking and wrapping, carried items out to car. Very helpful and pleasant. Thanks for the free tea!
May 8th
Mrs Vivienne Kelly
As always excellent product and service
Brilliant
May 8th
Wendy Menon
Cambride
5 star service
Excellent service a teapot was sought and sent with a very prompt response
May 8th
Verified Customer
Plates
Good condition and delivery as promised
May 8th
Ms Bridget Chesney
Grimsby
5 star service
Efficient service. China received well packed
May 7th
Verified Customer
5 star service
May 7th
Amanda G
Essex
Reliable,
Absolutely perfect service. Arrived quickly, very sensibly packaged and exactly as described. Thank you
May 7th
Verified Customer
5 star service
May 7th
Mrs B Coleby
Rochford
Happy purchase
Delivered quickly and perfectly packaged
May 7th
Mr. Peter Faith
Llandysul
5 star service
Up to the usual high standard.
May 7th
Marion Muir
First Class
First class service. Came up trumps twice due to the negligence of the postal service on the first delivery and refunded me for the non-delivery of the first order. Many thanks for your care.